Is this the correct behavior of Italian Police?

During the show "Chi l'ha visto", a talk show about people missed, the journalist intercepted a conversation between two agents of Carabinieri, talking about the case of Provvidenza Grassi, a woman disappeared years ago. Convicted do not be heard by others, the two policemen made a conversation insulting the parents of the victim in a very rude manner.
What should be the reaction of the General of Army now? Have a look and listen...

Chi l'ha visto?

Atyrau, 31/01/2014 - INC News