NHS complaints rise to 480 every day
The number of complaints made about NHS care in England increased to an average of 480 every day, official data shows. The Health and Social Care Information Centre (HSCIC) figures showed a total of 174,872 complaints in the 2013-14 year. The complaints cover all aspects of the NHS from hospitals and GPs to dental practices and ambulances. However, a patients' watchdog said the official figures were just the tip of the iceberg. In 2012-13 there were 162,019 NHS complaints and 131,022 in the 2007-08 financial year.
Rotterdam, 28/08/2014-INC News
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